Due to the custom nature of photographic products, all sales are final once an order has been submitted for production.

Refunds will not be issued based on personal preferences regarding posing, facial expressions, appearance, photographic style, editing, cropping, composition, or design.

If an order contains an incorrect item, production error, or damaged/defective product, please contact me promptly. I will work with the professional lab to have the affected product corrected or replaced at no additional cost.

If an error was made by the photographer in fulfilling the order, the order will be corrected or replaced as appropriate.

Digital images and other electronically delivered products are non-refundable once delivered.

By placing an order, the customer acknowledges and accepts the photographer's established photographic and editing style and understands that dissatisfaction based solely on personal preference does not constitute a product defect.

Refunds or replacements are provided only when there is an error in fulfillment or a physical defect with the delivered product.

If you are unsatisfied with your student’s picture, you may receive one complimentary retake.

You must return the original complete packet of pictures to the school on the scheduled retake/make-up day.

Retakes are available only on the scheduled retake day and only available to those who were photographed on the originally scheduled picture day.

Pictures taken on retake day are not eligible for complementary retakes.